Porters Lawyers Privacy Policy
Last Updated: 10 June 2026
This Privacy Policy explains how Porters Lawyers (also referred to in this policy as "we", "us" or "our") collects, holds, uses and discloses personal information through our website, online forms and other channels of communication. By accessing our website, applications and services, or by otherwise providing personal information to us, you agree to your information being handled in the manner described in this Privacy Policy.
How to contact us about your privacy
Your privacy matters to us. Please take the time to read this Privacy Policy carefully. If you have a question, concern or wish to make a complaint about how we handle personal information, you can reach us at:
Porters Lawyers
Postal address: Level 1/50 Bunda St, Canberra ACT 2601
Telephone: 1800 445 544
Email: lawyers@porterslawyers.com.au
You can also submit a written enquiry via the contact page on our website at https://www.porterslawyers.com.au/contact
What information we collect and why
In the course of your dealings with us, we may collect both personal information and non-personal information. The categories of information we collect will depend on the nature of your interaction with our firm and our website.
For the purposes of this Privacy Policy, "personal information" has the meaning given to that term in the Privacy Act 1988 (Cth) — broadly, information or an opinion about an identified individual, or an individual whose identity can reasonably be ascertained. Personal information we typically collect and hold includes your name, date of birth, contact details, occupation, employer, account credentials, preferences, payment details, employment history, education and qualifications, testimonials and feedback, and any other information that supports the operation of our practice, the delivery and marketing of our legal services, and our compliance with contractual and legal obligations.
Given the nature of our practice, we may also collect information of a sensitive nature, including information relating to legal matters, personal experiences and circumstances of clients and prospective clients. We collect sensitive information only in accordance with the Australian Privacy Principles, with your consent, or where collection is otherwise authorised or required by law.
We also receive certain non-personal, technical information automatically transmitted by your browser or device when you access our website or services. This includes cookies and similar technologies, which help us recognise repeat visits, improve site performance and personalise your experience. By continuing to use our website without disabling cookies in your browser, you consent to our use of cookies as described in this Privacy Policy.
Our primary purpose in collecting personal information is to provide you with the best possible service and website experience. Providing some categories of personal information is optional; however, withholding certain information may mean that we are unable to make the full range of our services or website features available to you.
How we use and disclose your information
We will generally use and disclose your personal information for the primary purpose for which it was collected, together with related secondary purposes that you would reasonably expect. We may also use or disclose your personal information for other purposes where you have given your consent, or where the use or disclosure is required or authorised by law.
From time to time, we may share your personal information with trusted third parties who assist us in providing our legal and administrative services, including IT and hosting providers, professional advisers, barristers, expert witnesses, courts and tribunals, regulators, insurers and government agencies. Where we do so, we put appropriate confidentiality and data-handling arrangements in place.
If you would like to withdraw a consent previously given to us, or to unsubscribe from future updates, surveys, newsletters or other marketing communications, please contact us using the details set out above.
Accessing and correcting your information
Under Australian Privacy Principle 12 of the Privacy Act 1988 (Cth), you have a right to request access to, and correction of, the personal information we hold about you, in the circumstances permitted by that Act. To make such a request, please contact us using the details above. We will ask you to verify your identity and to specify the information you would like to access or correct. Where a reasonable cost is involved in providing access, we will advise you of the relevant fee before proceeding.
Keeping your information secure
We maintain a range of safeguards designed to protect your personal information. These include encrypting data in transit when it is shared with our service providers, and limiting access to personal information within our firm on a "need-to-know" basis. You should nevertheless be aware that no transmission of information over the internet can be guaranteed to be completely secure. When using our website, we recommend that you:
close your browser at the end of every session; and
refrain from entering personal information when using a shared or public device.
If you have any reason to believe that the personal information you have provided to us has been compromised, please contact us as soon as possible.
Storage and transfer of information outside Australia
Some of the systems we use to operate our website and to store information may be located, or backed up, outside Australia (for example, in the United States or other jurisdictions in which our service providers operate). By providing personal information to us, you consent to it being transferred to, and stored in, those countries, subject to the protections of this Privacy Policy.
Links to third-party websites
Our website may contain links to other websites operated by third parties. We make no representations or warranties about the privacy practices, content or security of any third-party website, and we are not responsible for those sites. We recommend you review the privacy policy of any third-party site before providing personal information through it.
Information you provide about other individuals
If you provide us with personal information about another person, you confirm that you are entitled to disclose that information to us and that we may collect, hold, use and disclose it in accordance with this Privacy Policy without taking any further steps. You are responsible for ensuring that the individual concerned is aware of the matters set out in this Privacy Policy to the extent they apply to them.
Keeping your details up to date
If any of the personal information you have provided to us changes, please let us know promptly using the contact details above. We will not be liable for any loss or damage that results from reliance on inaccurate, incomplete or out-of-date personal information supplied to us.
Changes to this Privacy Policy
This document sets out our current Privacy Policy. We may review and update it from time to time to reflect changes in the law, advances in technology and changes to our business operations. The most up-to-date version will always be available on our website, and we encourage you to review it from time to time. It is your responsibility to keep yourself informed of any updates.